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privacy

TriCor Employment Screening Privacy Policy

Our Commitment To Privacy

As a Consumer Reporting Agency regulated by the Fair Credit Reporting Act and other federal and state laws your privacy is important to us. To better protect your privacy we provide this notice explaining online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on the TriCor Employment Screening website. The information that you provide to us will only be used for the originally intended and previously authorized purpose and is treated confidentially.  On some pages, you can order products, make requests, and register to receive materials on other people who have given permission.  The types of personal information collected at these pages are:
Personal Identifying Information, such as:

Name
Address
Date of Birth
Social Security Number
Motor Vehicle Operator’s License Number
Email address
Phone number
Resume Information (Education, Employment, and Professional License Information)
Credit Information (etc.)

Access to these pages are not available to the general public and require a password and login code provided by TriCor Employment Screening.  However, prior to logging on no personal information is collected as you browse through the pages and you remain anonymous.

The Way We Use Information:

We use the information you provide about yourself as part of the screening process which was ordered by TriCor’s client (your employer or prospective employer.)  The background is only conducted by TriCor once we receive certification and consent from our client as required by the FCRA and other applicable laws.  We do not share this information with outside parties except to the extent necessary to complete the requested services and only then with third parties who have a privacy policy and proper security measures in place.  We also require such third parties to keep the information confidential and not to use it for purposes other than what it was intended.

Retention

We reserve the right to retain personally identifiable information collected through this site for the length of our business relationship with you.  In some cases, we will retain the information for a longer period if required to do so by law or regulation.

Our Commitment To Data Security

While a 100% guarantee of protection of data is not possible, in order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Our Commitment To Children’s Privacy:

TriCor’s website is not intended for children and protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Personal Information Disclosure: United States or Overseas

TriCor does not generally transfer information to third parties outside the United States or its territories, unless it is necessary to do so in completing a background report about the individual. Such information would be transferred outside of the United States or its territories when the completion of a background report about the person requires gathering information about that individual from outside the United States (ie: international criminal checks and verification of education and employment records outside the United States).

TriCor belongs to ConcernedCRA’s ( http://www.concernedcras.com/) a group of Consumer Reporting Agencies (CRAs) dedicated to protecting consumer privacy by not offshoring PII. TriCor has adopted the policy of ConcernedCRA’s and operates as follows:

  1. Domestic Background Screening: Where a CRA (background screening firm) is providing background screening services for consumers in the United States based upon information available in the U.S., a firm displaying the ConcernedCRA seal certifies that it does not send data outside the U. S. or its territories for processing or preparation of a background check report or for any other reason. All work is done in the U.S.
  2. International Screening: Where there is an international background check for verification of employment, education, or a professional degree, or for a criminal record check, some information may have to go offshore by necessity since the information being sought is offshore. However, firms displaying the ConcernedCRA seal have taken measures to protect personal and confidential data: a.) Documentation or information such as passport numbers, or unique identification numbers and date of birth, are not sent to anyone overseas other than the actual verification provider (e.g. employer or school registrar) whenever possible. b.) Where it is necessary to utilize a local firm, the local firm will first be asked to provide local contact information so that the CRA can contact the foreign verifying party directly. c.) If, due to infrastructure or other issues in a foreign country, a foreign research firm must perform the verification, then the CRA or its agent has properly vetted the local firm, and will redact any unnecessary information.
  3. Where a CRA utilizes a third party service to perform domestic or international services in connection with providing background reports, firms that adopted this standard have made reasonable inquires to ensure that any provider is also following the ConcernedCRA standard.

If you have any questions about this offshoring policy please contact :
E-mail: customerservice@tricorinfo.com
Address: 110 Blaze Industrial Pkwy. Suite C Berea, Ohio 44017
Toll-Free: 800-818-5116

How You Can Access Or Correct Your Information

If you are a registered client you can log in to make changes to your background request.  If you are the subject of a report ordered by a client, you can access all your personally identifiable information that we collect online and maintain by viewing our contact us page or calling 800-818-5116.  We use this procedure to better safeguard your information and below is a link to the dispute process under the FCRA.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.  Please refer to our dispute process.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 800-818-5116 or send us an email at consumerassistance@tricorinfo.com

Changes To This Privacy Policy

This Privacy Policy may be modified or amended at any time without prior notice.  Upon request, we will provide you with a written copy of this Privacy Policy.  If you have any concerns regarding the collection and use of your personally identifiable information or any other privacy matters, please contact us.

This policy was last updated March 26, 2009

TriCor Employment Screening
110 Blaze Industrial Parkway Suite C
Berea, OH 44017
Phone:  800-818-5116
Fax:  800-818-5212

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